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Transport food, flowers, and fruits quickly and efficiently, so that your products reach their destination in perfect condition.
What we offer
You may use the e-Tracking tool available in our website's main page.
At LATAM Cargo we use our own and third-party cookies to analyze how users use our website; we monitor their behavior and create a profile of their activity and the content viewed in order to show them personalized advertising. For more information, please review our .
This Cookie Policy is an integral part of the Terms of Use and Privacy Policy of the website www.latamcargo.com (hereinafter, the "Website"). To facilitate navigation through the Website, LAN CARGO S.A. d/b/a LATAM CARGO (hereinafter "LATAM CARGO"), domiciled at Avenida Presidente Riesco, 20th floor, Las Condes, Santiago, Chile, states that it uses cookies or other data storage and retrieval devices with similar functionalities (hereinafter, "cookies"). In this sense and with the aim of providing the user with all the information necessary for correct navigation, we provide the user with the following informative text about what cookies are, what type of cookies are used on our Website and how they can be configured or disabled.
WHAT IS A COOKIE?
Cookies are files that contain small groups of information that are downloaded to the user's device when they visit a web page.
Cookies are essential for the functioning of the Internet, as they offer technical solutions that allow the user to browse different websites; they do not damage the user's equipment/device and can be used to identify and resolve possible errors in the operation of the Website. They may also be used for advertising or analytical purposes.
USE OF COOKIES BY LATAM CARGO
Specifically, LATAM CARGO uses its own cookies generated directly by this domain and third-party cookies generated from other websites outside of LATAM CARGO, belonging to third parties, for the specific purposes set out below. If in the future LATAM CARGO uses other cookies with the purpose of providing more and better services, the user will be informed.
Essential or Technical cookies
Such cookies are those that allow the user to navigate the Website and use the different options or services available on it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, managing payments, controlling fraud linked to the security of the service, making a request to register or participate in an event, counting visits, using security elements during navigation, storing content for the dissemination of videos or sound, enabling dynamic content (for example, text or image loading animation) or sharing content through social networks.
LATAM CARGO does not need your consent to install the necessary cookies on your device to activate the Website's functionalities, and their use is based on the need to provide the requested services. If you disable or block all cookies in your browser, your browsing experience on the Website may not be optimal and some of the utilities available for the Website may not function properly.
You can find these cookies in the table below:
STORAGE PERIODS
The cookies used by LATAM CARGO will be kept on your device for as long as necessary for the purpose for which they were installed and, at most, for 730 days, unless you choose to delete them through your browser settings options (see section 5 of this policy).
Furthermore, the previous point shows the specific duration of each cookie.
INTERNATIONAL TRANSFERS
Some of the personal data obtained through third-party cookies will be subject to international transfers, in which case we ensure that the necessary guarantees will be adopted to protect its confidentiality, integrity and availability. For more information about international transfers made by third parties, please access your privacy preferences shown in this cookie policy.
HOW TO ACCEPT, REJECT, BLOCK OR DELETE COOKIES
You can accept or reject cookies at any time by visiting our preferences panel again.
Link to preferences
You can block or delete cookies through your browser settings tools, or set your browser to notify you when a server wants to save a cookie:
USER RIGHTS AND ADDITIONAL INFORMATION
You can obtain more information about the processing of your data carried out by LATAM CARGO, as well as how to exercise your rights, in our Privacy Policy.
You can also contact LATAM CARGO via the following email: Brazil: dadopessoal@latam.com, Europe: grp_soportegdpr@latam.com
Last update: August 20, 2026.
| Cookie | Objective/Purpose | Duration |
|---|---|---|
| user_country | Stores the user's detected or preferred country to personalize the site experience. | Session / persistent depending on implementation |
| user_language | Stores the user's preferred language (ES / EN / PT). | Session / persistent depending on implementation |
| ak_bmsc | Akamai Bot Manager security cookie; helps distinguish legitimate traffic from automated traffic. | Session |
| bm_sv | Akamai security cookie associated with session/bot validation. | Session |
| bm_sz | Akamai security cookie used in client risk assessment. | Session |
| _abck | Akamai Bot Manager security cookie for anti-bot protection and secure session continuity. | 1 year |
| _ga | Google Analytics 4 cookie used to distinguish unique users. | 2 years |
| _ga_4G2VCMYQ26 | Google Analytics 4 cookie (site measurement ID) used to maintain session state. | 2 years |
| fs_uid | FullStory identifier (if applicable) for session/experience analysis. | 1 year |
