Human Remains
Respectful and Secure Transportation
Our Human Remains care is thoughtfully designed to ensure the safe, respectful, and compliant transportation of human remains, including coffins and cremated remains (ashes). We handle every shipment with care and professionalism, giving it the highest priority throughout the process.
Service Highlights
- Exceptional Care: Managed with the utmost respect and precision at every step of the journey.
- Priority Handling: Ensured priority throughout the transportation process for timely delivery.
- Proactive Updates: Notification provided upon arrival at the final destination for peace of mind.
This care is available across our extensive network of passenger and cargo aircraft. Due to the nature of these shipments, it can only be combined with our Reserved services to ensure seamless delivery.
For more information about our Human Remains care, please contact your local sales office. We are here to provide support and professional care throughout the process.
Product information
Important information
For the transportation of non-cremated remains, it is essential to ensure that all necessary safety and respect conditions are met.
The remains must be contained in an inner urn made of lead or zinc, hermetically sealed. This urn must be internally lined with a sufficient absorbent material and placed inside a wooden coffin.
The coffin, in turn, must be protected by an outer packaging, which can be:
- A rigid and resistant wooden or pressed cardboard box.
- A properly padded burlap or canvas wrapping, designed to protect the coffin and preserve the discretion of its contents.
To ensure proper transportation, the packaging must include sufficient absorbent material between the coffin and the outer layer, as well as sturdy handles that facilitate handling with due respect and care.
Labeling and Marks
The packaging must include the following labels and marks:
- Name and address of the shipper and consignee.
- Consignee’s phone number.
- Air Waybill (AWB) number.
- Destination airport.
- Number of pieces making up the shipment (see note).
- Weight of the package.
- Handling labels: “ORIENTATION” and “FRAGILE”.
If you need more information about the process, our team is available to support you at every stage of transportation.
To make a domestic reservation in Brazil, click here or contact us at 0300 115 9999.
FAQs
You may request a quote online in our quotes section or, if you prefer, you may communicate directly with our local sales offices.
