You may request a quote online in our quotes section or, if you prefer, you may communicate directly with our local sales offices.

Currently, there are 2 channels available to make a reservation (booking):
1. Through the Booking section within e-Services, or through the e-Booking tool in case you have a Online Services account.
2. Through the sales team corresponding to the shipment's origin. You may find the contact information in the Our Offices section within the help center.

In order to create an account in Online Services, you must complete the form on the following section or request access to your local sales contact. This will allow you to access the following tools: e-Tracking, e-Booking, e-Quote, among others. For more information, please visit the Online Services section.

We have an extensive product portfolio that meets Latin American exports'/imports' main needs, as well as those of our domestic or regional shippers. Please visit our Products section and reach us at one of our offices in case you have any doubts.

You may visit our Offered Routes section to receive all the information necessary regarding our flights.

Yes. LATAM Cargo has several interline agreements that allow us to deliver your shipments at destinations in which we do not operate. For further information, you may communicate with our local sales offices.

You may use the e-Tracking tool available in our website's main page, or you can access it through the e-Services section. If you have a Online Services account, you may check your cargo's status and enable the notifications you want to receive.

Cargo Rewards is our international market's customer loyalty program. Clients enrolled in this program earn LATAM Pass miles for every ton transported with us in the international market. These miles may be redeemed for air tickets from LATAM and other airline partners. For further information, please visit the Cargo Rewards section in our website.

In Brazil, all cargo (except documents and some special cargo) must be accompanied by an invoice. Even if the sender is an Individual or a Corporation (exempt from State Registration), a content declaration will be required when shipping the cargo.
The draft must be filled in to allow CTE to be delivered.
For more information, contact our call center at 0300 115 9999.

Individuals or Corporations exempt from State Registration, as long as the State of origin does not issue separate invoices.
Fill out the form with all information and hand it to the messenger at pickup. If you take the goods to the terminal, you may deliver the declaration at the counter or, if you prefer, you will find a declaration available at the terminal for you to fill out.

To request pickup, please provide the following information:
Individual/Corporate Taxpayer ID (CPF/CNPJ) and both sender's and recipient's addresses.
Cargo information (weight, dimensions in centimeters and invoice value).
After pickup, the customer will receive a copy of the dispatch draft.
The given cargo value will be an approximation to be confirmed upon cargo arrival at the terminal, where it will be weighed and measured. In case of divergence, we will contact you to clarify the discrepancy.
In case payment is made for less than the actual calculated, cargo will not be shipped.
The pickup service can be requested through our website and our call center: 0300 115 9999. Service available only in Brazil.