Pharma

Exceptional Care for Your Shipments

This service offers a robust protocol for the “passive” handling of pharmaceutical goods, ensuring minimal exposure to room temperature and first-class treatment at every stage.

Features:

• Controlled temperature ranges:
  • +2°C to +8°C
  • +15°C to +25°C
  • +2°C to +25°C
• Continuous process improvements to maintain the highest quality.
• Segregation of perishable cargo at both origin and destination stations.
• Thermal blankets to minimize temperature fluctuations.
• Shipment temperature monitoring using thermographs.
• Compatible with our EXP service for enhanced flexibility.

Additional Services:

• Thermo-Pallet Trailer: Refrigerated transport from the warehouse to the aircraft, available only at specific locations (additional costs and conditions apply).
• Full-Pallet Acceptance: Available only at certain certified stations, subject to storage capacity.

Passive Container Options:

Review the list of monitoring devices approved for flights on LATAM Cargo and its subsidiaries in the section “Approved Monitoring Devices” in Shipping Recommendations.

For more information about our Pharma service, contact your local sales office. We’re here to ensure the secure and compliant transportation of your pharmaceutical shipments.

Safety and Effectiveness Throughout the Journey

Pharma Active provides a temperature-controlled environment for pharmaceutical shipments, ensuring the integrity and safety of your products with active container solutions.

Features:

• Temperature control between -20°C and +25°C, depending on the container selected.
• Regular inspections of container conditions throughout transport.
• Procedures for optimal container functionality, including dry ice and spare battery usage.
• Container rental and return options.
• Monitoring devices to track temperature, humidity, and vibration.
• Compatible with our EXP service for enhanced flexibility.

Additional Services:

• Premium Container Lease: Direct management with providers (Envirotainer, Csafe, Dokasch), subject to additional costs.
• Container Repositioning: Relocation services for destinations without return stations, subject to additional costs.

Active Container Options:

For more information about our Pharma service, contact your local sales office. We’re here to ensure the secure and compliant transportation of your pharmaceutical shipments.

Guaranteeing Integrity

Our Pre-claim protocol ensures that shipments remain within the required temperature range throughout their journey. In the event of a temperature excursion, we investigate the root cause and provide corrective and preventive actions.

How It Works:

1. Customers notify LATAM Cargo about a potential temperature excursion by submitting the Pre-Claim Form.
2. Our Operational Quality team investigates the incident.
3. A resolution is provided within the following SLA timeline:
   • Pharma Passive: 12 business days.
   • Pharma Active: 18 business days.

For more information about routes, containers, or temperature ranges, contact your sales representative. We’re here to provide safe and reliable transportation for your pharmaceutical products.

Safe and Efficient Healthcare Product Transportation

Our Cool Care service is designed to ensure the safe and efficient transportation of healthcare-related products requiring moderate temperature control. Handled by our expert staff, it uses temperature-controlled facilities to maintain the integrity of your shipments.

Why Choose Cool Care?

• Specialized Handling: Ensures the transportation of pharmaceutical goods within precise temperature ranges.
• Temperature Ranges:
  • +2°C a +8°C
  • +15°C a +25°C
  • +2°C a +25°C
• Safe Segregation: Keeps products separate from others like PER, HUM, AVI, DG, and ICE.
• Temperature Protection: Use of thermal blankets to minimize fluctuations and maintain product integrity.
• Available in Temperature-Controlled Locations: Cool Care service is provided where temperature-controlled facilities are available, with the responsibility of proper packaging resting with the shipper.

How Cool Care Differs from Pharma:

Below are key distinctions that set Cool Care apart from Pharma products.

For more information about available routes and temperature ranges, please contact your local sales office. We are committed to the safe and efficient transportation of your healthcare-related products.

Properly completing the air waybill (AWB) for pharmaceutical shipments is crucial to ensure compliance with international standards and the proper handling of the cargo.

A well-completed AWB facilitates efficient acceptance of the shipment, reduces the risk of temperature excursions, and ensures that the cargo arrives in optimal conditions at its destination.

According to chapter 17.8 of the IATA Temperature Control Regulations (TCR), the AWB for temperature-controlled pharmaceutical cargo must include:

In “Handling Information”:

• Product name
• Temperature range:
  • +2°C to +8°C
  • +15°C to +25°C
  • +2°C to +25°C
• Emergency contact phone number

In “Nature and Quantity of Goods”:

• Container code (if applicable)
• Dry ice quantity (if applicable)

For more details on how to properly complete the air waybill for pharmaceutical products, download the guide here.